Verified Merchant
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High performance : The material of the cutting blade of the electric pruning shears is SK5 high carbon steel, which allows it to cut all types of branches effortlessly. There are no wire obstacles,
which greatly improves the efficiency of our work. The cordless pruning shears are equipped with a brushless motor. This portable electric pruning shears is not only efficient but also saves energy.
High safety: The ergonomic design of the cordless electric pruning shears saves energy and protects our hands when
using the shears, while the pruning shears blade is equipped with a safety lock. The safety lock offers excellent protection and facilitates handling.
Versatile use: As portable electric pruning shears, they can be used in a wide range of applications. For us, cordless pruning shears are invaluable.
We can use the pruning shears in bamboo forests, orchards, gardens and woodlands, and the sharp blade and high power will greatly improve our efficiency.
AFTER SALE SERVICE
We offer a 100% satisfaction guarantee, a 30-day money-back guarantee.
We have 24/7/365 Facebook Messenger and email support.
We strive to make our customers 100% satisfied with the product you have purchased. Please don't hesitate to email us with any questions or problems and we will help you right away.
SHIPPING POLICIES:
Tip: Buying 2 products or more at the same time will save you quite a lot on shipping fees.
THIS PRODUCT IS A LIMITED PRODUCTION AND IS NOT AVAILABLE IN STORES. WILL SELL OUT FAST!
🌎 Worldwide Shipping ✈
🔥 Fast refund>> Partial or full refund depend on the situation;
🚚 Insured Worldwide Shipping: Each order includes real-time tracking details and insurance coverage in the unlikely event that a package gets lost or stolen in transit.
✉️ 24/7 Customer Support: We have a team of live reps ready to help and answer any questions you have within a 24-hour time frame, 7 days a week.
🔒 Safe & Secure Checkouts: We use state-of-the-art SSL Secure encryption to keep your personal and financial information 100% protected.
We do our best to process & ship all orders as soon as possible. We're proud to offer worldwide shipping for all orders.
🌏We offer Worldwide Tracked Shipping on all orders.🌎
Our goal is to offer you the best shipping options no matter where you live. Every day we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness at all times.
Shipping and Delivery:
- Standard Delivery--Free Shipping : Over 69.99 dollars
- Deliveries are typically made Monday to Friday between 8:00am - 6:00pm
- Working days are: Monday to Friday (and do not include public holidays or weekends)
- We do not ship orders on weekends or holidays.
- Shipping: U.S. orders fulfill and ship within 1-3 business days followed by 7-10 business days transit time for most products in the store. With delays in shipping worldwide, some products may take 1-2 weeks transit time. We strive to get our customers their items in a timely manner with the current worldwide supply chain delays. Feel free to inquire about shipping times for specific products at hezizi0215@gmail.com
- Shipping methods:4PX、YunExpress、Wanb Express、UBI
Our Guarantee:
- All your orders have a 14-day money-back guarantee!
- Sometimes your orders can get lost/damaged on their journey to you. If this occurs, we will send you a replacement free of charge! Just contact our support team at hezizi0215@gmail.com and we will get in touch with you as soon as possible!
Please Note: We may ask you to send us a picture of the damaged product before shipping the replacement.
Important Remarks
- Refunds are not given on free items. However, replacements are given for items lost while shipping.
- Replacements are sent up to 7 days after receiving your item.
- For more information about refunds, please read our Refund Policy.
Tracking your order:
To track your order, we will send you all the tracking information to your e-mail.
Please note that your tracking number is the one we send automatically when we ship your order (it can take up to 2 days).
If you cannot find your tracking number, please get in touch with us at hezizi0215@gmail.com
CONTACT US
We are committed to providing customers with the best online shopping experience and satisfaction. We welcome your feedback and strive to improve the customer’s shopping experience. At the same time, we work hard to deal with your feedback. We are ready to provide customers with services that surpass everything.
If you are not completely satisfied with your purchase, you may return or exchange your item within 14 days. Please note that the return period starts from the day you receive your order.
HOW DO I RETURN AN ITEM?
If you check that there is a fault with an item or wrong item you have received, please contact us within 14 days from receiving your order.
Please provide your order number as well as the reason for your return. Our customer service team will review the return request and will send further instructions if the return is approved.
Returned items must be in original packaging, including any accessories, manuals, and documentation. If the condition of the product shipped back to us is not in an acceptable condition we reserve the right to not refund or exchange.
·Non-returnable items include damaged products through customer mishandling.
·Returns made without a receipt may be refused.
·The return address will be obtained after contacting customer service to obtain the returned consent.
WHAT IF THE ITEM(S) I RECEIVED ARE DEFECTIVE/INCORRECT/DAMAGED?
Did you receive a faulty unit or the wrong product? Simply not satisfied with your order?
Please contact our Customer Support team to start the return process. Please include the following information:
·Order number
·Proof of purchase(Order Summary)
·Video or photo of the faulty product
In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product. If a return or refund is required, for this reason, the original freight and return freight shall be borne by us.
WHEN I CAN RECEIVE MY REFUND?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund within 3-5 business days. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Your refund will deduct the original shipping cost. At the same time, you need to bear the return shipping cost, except for damaged packages.
WHO IS RESPONSIBLE FOR THE SHIPPING COSTS?
If the product is not usable, due to our fault (such as size, improper damage, or quality problems), we will bear the freight for replacement and rescheduling of the returned product and the return, but if you purchase the product by mistake or error, you will have to bear the freight for the original shipping and return.