Verified Merchant
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SIZE CHART
FEATURES
FASHIONABLE DESIGN: Popular loose-fit design with hollowed-out details to show fashion sense and unique style.
COMFORTABLE: Made of soft material, it is comfortable to wear and soft to touch, making it suitable for all-day wear.
EXQUISITE CRAFTSMANSHIP: Exquisite knitting craftsmanship and delicate handmade, showing quality and wearability.
VERSATILE: It can be matched with various bottoms,making it easy to create a variety of styles.
SUITABLE FOR MULTIPLE OCCASIONS: Suitable for daily casual wear, but also can be matched with work or dating clothes.
SPEC
Color: Gray, Black, Khaki, Green, White
Size: S-3XL
Main Fabrics: Cotton, Spandex
Pattern: Solid color
Neckline: Round
Package Include: 1*Hollow-out Knitted Round Neck Sweater
NOTES
Please allow a small error due to manual measurement. Please make sure you do not mind before purchasing.
Color may not appear as exactly as in real life due to variations between the computer monitors.
🌏We offer Worldwide Tracked Shipping on all orders.🌎
Our goal is to offer you the best shipping options no matter where you live. Every day we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness at all times.
Shipping and Delivery:
- Standard Delivery--Free Shipping : Over 69.99 dollars
- Deliveries are typically made Monday to Friday between 8:00am - 6:00pm
- Working days are: Monday to Friday (and do not include public holidays or weekends)
- We do not ship orders on weekends or holidays.
- Shipping: U.S. orders fulfill and ship within 1-3 business days followed by 7-10 business days transit time for most products in the store. With delays in shipping worldwide, some products may take 1-2 weeks transit time. We strive to get our customers their items in a timely manner with the current worldwide supply chain delays. Feel free to inquire about shipping times for specific products at hezizi0215@gmail.com
- Shipping methods:4PX、YunExpress、Wanb Express、UBI
Our Guarantee:
- All your orders have a 14-day money-back guarantee!
- Sometimes your orders can get lost/damaged on their journey to you. If this occurs, we will send you a replacement free of charge! Just contact our support team at hezizi0215@gmail.com and we will get in touch with you as soon as possible!
Please Note: We may ask you to send us a picture of the damaged product before shipping the replacement.
Important Remarks
- Refunds are not given on free items. However, replacements are given for items lost while shipping.
- Replacements are sent up to 7 days after receiving your item.
- For more information about refunds, please read our Refund Policy.
Tracking your order:
To track your order, we will send you all the tracking information to your e-mail.
Please note that your tracking number is the one we send automatically when we ship your order (it can take up to 2 days).
If you cannot find your tracking number, please get in touch with us at hezizi0215@gmail.com
CONTACT US
We are committed to providing customers with the best online shopping experience and satisfaction. We welcome your feedback and strive to improve the customer’s shopping experience. At the same time, we work hard to deal with your feedback. We are ready to provide customers with services that surpass everything.
If you are not completely satisfied with your purchase, you may return or exchange your item within 14 days. Please note that the return period starts from the day you receive your order.
HOW DO I RETURN AN ITEM?
If you check that there is a fault with an item or wrong item you have received, please contact us within 14 days from receiving your order.
Please provide your order number as well as the reason for your return. Our customer service team will review the return request and will send further instructions if the return is approved.
Returned items must be in original packaging, including any accessories, manuals, and documentation. If the condition of the product shipped back to us is not in an acceptable condition we reserve the right to not refund or exchange.
·Non-returnable items include damaged products through customer mishandling.
·Returns made without a receipt may be refused.
·The return address will be obtained after contacting customer service to obtain the returned consent.
WHAT IF THE ITEM(S) I RECEIVED ARE DEFECTIVE/INCORRECT/DAMAGED?
Did you receive a faulty unit or the wrong product? Simply not satisfied with your order?
Please contact our Customer Support team to start the return process. Please include the following information:
·Order number
·Proof of purchase(Order Summary)
·Video or photo of the faulty product
In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product. If a return or refund is required, for this reason, the original freight and return freight shall be borne by us.
WHEN I CAN RECEIVE MY REFUND?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund within 3-5 business days. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Your refund will deduct the original shipping cost. At the same time, you need to bear the return shipping cost, except for damaged packages.
WHO IS RESPONSIBLE FOR THE SHIPPING COSTS?
If the product is not usable, due to our fault (such as size, improper damage, or quality problems), we will bear the freight for replacement and rescheduling of the returned product and the return, but if you purchase the product by mistake or error, you will have to bear the freight for the original shipping and return.